Privacy Policy
Last updated: September 29, 2026
Branch Depot, LLC operates Branch at Branchdepot.com. This policy explains how we handle information when you browse, create an account, place an order, or contact us.
Information we collect
Information you provide can include your name, billing and delivery addresses, email, phone number, account information, order details, and support messages. If you choose to subscribe to marketing, we may also collect your subscription preferences.
The store and its service providers may receive technical information such as device and browser details, IP address, cookies, access logs, and transaction status to operate and secure the website.
How we use information
We use information to process and fulfill orders, support accounts and checkout, respond to questions and return requests, prevent fraud, maintain security, keep necessary records, and understand site performance. Marketing communications, where offered, use your subscription preferences and available unsubscribe controls.
Sharing
We may share information with providers that help us host and operate the store, process payments, fulfill and deliver orders, manage customer communications, or provide analytics where enabled. We may also disclose information where necessary to meet legal obligations or protect the store and its customers.
Payment information is handled through the payment services available at checkout under their own terms and privacy policies. Do not send payment-card details to our support email.
Your choices
Email [email protected] to request access to, correction of, or deletion of your information, or to make another privacy request available under applicable law. We may need to verify your identity before acting. Some records must be retained for orders, accounting, security, or legal obligations.
Manage cookies through your browser as described in our Cookie Policy. If you subscribe to emails, use the unsubscribe link where provided to change that preference.
Retention & security
We keep personal information for as long as reasonably needed for the purposes described above and any applicable recordkeeping requirements. We use reasonable safeguards, but no online system can guarantee complete security.
Updates
We may revise this policy when our services or information practices change. The current version and its updated date appear on this page.
Contact
Branch Depot, LLC
44 Warren St
Providence, Rhode Island 02907
United States
[email protected]