Store Policies
Clear information for shopping with Branch. Find delivery, returns, privacy, product authenticity, and business details in one place.
Estimated US delivery in 7–14 calendar days, including processing and transit. Standard shipping is $2.90 below $75, or free at $75 or more after discounts. Read Shipping & Delivery.
Request an eligible return within 14 calendar days of delivery. Read the conditions, return instructions, shipping responsibilities, and refund details. Read Returns & Refunds.
Understand store pricing, orders, cancellations, and the terms that apply when you shop. For brand relationships and authenticity standards, see our Product Authenticity & Trademarks policy. Read Terms & Conditions.
How we handle customer information, service providers, records, and privacy requests. Read Privacy Policy.
How cookies support the store and the choices available through your browser. Read Cookie Policy.
Our approach to accessibility and how to report a barrier or request assistance. Read Accessibility Statement.
Answers about ordering, delivery estimates, returns, tracking, and support. Read Shopping FAQs.
Meet the business behind Branchdepot.com. Read About Branch.
Get help before buying or with an existing order. Read Contact & Support.
How we identify products and brands, our independent retailer status, and how to report an authenticity concern. Read Product Authenticity & Trademarks.
How Branch transfers your cart to MemberConsole for direct checkout, pricing in US dollars, payment confirmation, and order support. Read Payment & Checkout.
Business details
Branch Depot, LLC
44 Warren St
Providence, Rhode Island 02907
United States
[email protected]